Various users Tucao furniture online shopping Xiaobian bring you analysis of the pros and cons


Favorable price comparison: offline 130,000 online shopping 90,000

Cheaper prices should be the place where online shopping furniture attracts consumers. The reporter opened a well-known e-commerce platform on the Internet. The reporter discovered on his furniture channel that there are dozens of brands on the channel that are holding wardrobe, bed and sofa furniture promotions. In order to compare prices, the reporter selected a famous furniture brand for space. Function leather sofa, and copied the article number of the product. The sofa is priced at 2999 yuan on the Internet, and the price after the 50 percent discount is 1499 yuan.

Yesterday, the reporter found a commodity in Wuchang, a large furniture city, the sofa's price is also 2,999 yuan, but even if the reporter repeatedly bargaining, sales staff can only give 7.8 fold, the price is 2339 yuan.

In a furniture town of Castle Peak, the reporter conducted a comparison of the same type of goods. The price of the sofa was 25% off and 2249 yuan. The salesperson told reporters, "If you want to go cheaper, you can only go to Hankou North, but only up to 70% off, and customers in Hankou North alone to buy a piece of furniture, shopping amounted to less than 3,000 yuan, the business is not For delivery, you have to spend more than 200 yuan to find a cart to go home."

Ms. Li of Hankou married on the 11th last year. She told reporters that she saw a set of furniture in a large furniture house in Hankou, which was calculated to be 130,000 yuan. It was later compared to the brand's item number and found directly in the online mall. Dongguan factory directly purchased a set, plus shipping and handling costs, and finally less than 90,000 yuan, a full 40,000 yuan cheaper.

“Why is the same bed in Wuhan's various furniture towns so much spread, mainly due to the cost of renting the venue.” The owner of a large-scale furniture city in Wuhan told reporters that furniture, especially in bed, is a large commodity. , Large area, these few square meters, a day's store rental will be a lot, and these costs will certainly be passed on to consumers, so the suburban furniture cheaper than the city, the original factory furniture It is cheaper than the sales place. Moreover, online purchase of furniture using factory direct sales, not only saves the dealers, but also saves the sales staff's commission, naturally a lot cheaper.

Annoyance: Consumers are properly porters

Logistics is currently the most troublesome thing for online shopping furniture. It is understood that most online shopping furniture is no way to door-to-door, in Wuhan, basically through the logistics company sent to logistics companies such as Gutian, East Lake, Peace World, and other logistics hub around Wuhan, and then by the buyer Family. The reporter saw in multiple online malls that many sellers directly posted “Can't deliver home” in the column of notes.

Ms. Huang, who lives in Wuchang Xudong, has encountered such a situation. “I saw an online mall doing furniture promotion in December last year, which is almost half of the price in the physical store. So I wrote down the item number in the physical store and paid for it online.” Ms. Huang said that at the time, she bought two items. Sofas, a closet and a dresser cost a total of more than 3,000 yuan, which is a lot cheaper than physical stores. However, when the goods arrive in Wuhan, the trouble comes. “At that time, the manufacturers sent the goods to a logistics transfer station on Gutian Si Road in Hankou, and told me that I had to pick up the goods in the past. During the day, many buses in the urban area could not go and the three-ring route would be too expensive. On New Year's Day, many drivers are still unwilling to take this type of work. Finally, they finally found two vans that had towed the goods and received a freight of 340 yuan."

Moving home, you have to assemble yourself

Xiao Cao of Hankou bought a removable wooden bookcase on the Internet a few days ago. Things were good, but the assembly also took him a long time.

Xiao Cao told reporters: “Opening the furniture packaging, I suddenly stupid, saw dozens of planks and a bag of screws lying quietly in the box, I can be guilty, will not install ah, watching the fuzzy instructions, Looking for a tool at home, screwing it in, tossing it for three or four hours before putting together the cabinet and getting tired.

Ms. Liu of Hankou also encountered the same problem. Ms. Liu bought a simple storage cabinet on the Internet a few days ago and began to think that this small piece of furniture has a relatively simple structure. However, the hands only discovered that the screws used in this cabinet are all hexagonal. Yes, there is no such tool at home and there are no neighbors' neighbors. Finally, they have to go to the street to find a hardware store. It takes a lot of money to find and find.

Return is a big problem

In addition to delivery and installation, the return of large furniture is also a headache.

Reporters interviewed many online purchasers reflected that furniture is not like ordinary clothes, shoes and hats, if not wearing a suit, it would be a big deal to spend more than ten yuan shipping back to replace it; furniture is big, if run into the material, color buyers do not If you like it, or if you have a defective product, you have to give it back. “Not to mention who is responsible for the freight, it is just a matter of retrieving this large piece of furniture back to logistics. It takes a lot of energy and time, so it is better to spend more money in physical stores than to buy it. At least the door-to-door delivery, transport and installation of the package, not satisfied with the factory can be directly towed after the sale." Wuchang Ms. Huang think so.

It was also learned that because the logistics vehicles shipped by the manufacturers were not lorries that haul furniture, most of the furniture was transported together with other goods. Therefore, the lack of professional packaging and protection measures resulted in many furniture being transported. Inevitably there is rub damage. The furniture paraphernalia generated during the transportation process has also become another major cause of disputes between sellers and buyers.

Online shopping strategy

Raiders 1: see transaction evaluation

Online shopping risks, investment needs to be careful, and there are many ways to avoid risks. For example, buying a well-known brand of furniture, before buying the Internet to inquire about the brand's evaluation and other information. Look at the evaluation column of the seller's merchandise, and there is a bad review, etc.

It is best to look at the models and styles in the physical store before buying on the Internet; ask clear questions about the store's transportation, materials, etc. It is best to use Want Want to communicate with the seller and keep evidence for the rights protection stage.

Raiders II: Postage to ask

The postage marked by the average seller is not the actual postage. The standard in each area is different, so the seller will not write it and needs to ask clearly. In addition, the purchase of furniture and other online shopping is different, not a postage can be sent to the home, need to pay logistics delivery door-to-door costs.

Online shopping - home process: seller - logistics - delivery logistics - home. There are two charges that need to be paid: logistics and mailing costs, and the cost of logistics delivery home. You can communicate with the seller in advance to see which logistics point is closer to home and reduce unnecessary expenses.

Raiders three: size to measure

Many netizens saw online furniture discounted, only to see the price will be slapd down, drag home to find cabinets, beds no space to place, in this case return is very difficult to be supported, even if you run into a good talk The seller, this time the loss of freight and energy is not small.

In addition, online shopping furniture payment is best to use a third party to pay, wait until the goods are properly installed and after a few days of trial without problems, and then confirm the payment.

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