Consumer warning: be wary of solid wood furniture and non-solid wood

In order to protect the legitimate rights and interests of consumers, the Consumer Protection Commission of Zhejiang Province recently launched a survey on the consumption of solid wood furniture, and conducted a sample survey on seven furniture markets in Hangzhou. The Zhejiang Provincial Furniture Product Quality Inspection Center used 13 products of 12 brands from 12 brands purchased according to GB / T3324-2008 "General Technical Conditions for Wooden Furniture" and GB 5296.6-2004 "Instructions for Consumer Products Part 6: Furniture" The instructions, material requirements (consistency of the logo), etc. were tested, and the results showed that 13 samples used artificial wood fake wood in varying degrees, and there were no instructions for use, and they were comprehensively evaluated as unqualified products.

According to this situation, the Wenzhou Municipal Consumer Protection Commission, in conjunction with the industrial and commercial, quality supervision, and price departments, carried out special social supervision activities on the solid wood furniture sold in the Wenzhou furniture market, and found that most of the solid wood furniture on the market lacked supporting furniture instructions or pretended to be. 100% solid wood.

To this end, the Consumer Protection Commission of Wenzhou City reminds consumers that they must keep an eye on when buying solid wood furniture and be alert to the phenomenon that solid wood furniture is not solid wood. When buying solid wood furniture, you should pay special attention to the following points:

One is to try to choose to buy from regular merchants. It is best to buy some furniture market or large furniture store with large scale, high brand awareness and good business reputation. At the same time, we should compare the three, pay attention to sales details and after-sales service, in order to better protect their legitimate rights and interests;

The second is not to believe the absolute propaganda language of the sales staff. Should be alert to sales personnel deliberately cover up or conceal the objective truth in the sales process, do not faithfully introduce the main materials, auxiliary materials and other related contents of the furniture according to the product manual, or exaggerate, claiming "all solid wood", "100% environmental protection", misleading consumption By;

The third is to watch out for operators to charge the second best, to be false. Be wary of some illegal operators taking advantage of their own, using non-solid wood furniture as impersonal solid wood furniture, and mixing cheaper wood with poorer wood with more expensive wood, harming consumers;

The fourth is to carefully observe and verify carefully. According to the characteristics of solid wood furniture, carefully distinguish from the six aspects of wood grain, taste, natural defects of wood, intrinsic materials, craftsmanship, and modeling, and carefully verify whether the purchased furniture is solid wood furniture, and whether it is consistent with the product instruction manual and the operator's commitment Consistent

Fifth, we must take the initiative to request product manuals and shopping vouchers. The content of the product instruction manual shall contain important product information such as the manufacturer's name, site, quality level, hazardous substance content, and after-sales commitment. At the same time, you should pay attention to the request and keep the shopping vouchers properly. The purchase voucher should indicate the type of solid wood purchased and whether it is all solid wood furniture on request.

At the same time, the Wenzhou Consumer Protection Commission also recommended that the relevant administrative departments should strengthen supervision, do a good job in the supervision and inspection of the solid wood furniture market, severely punish the operators for illegal behaviors such as sub-filling, false, and false propaganda, and resolutely clean up unqualified products Play.

Market organizers should strictly control the market access, advertise the true and guiding customs, eliminate misleading, exaggerated, and false consumer propaganda, consciously accept industry supervisors and social supervision, accept news media and public opinion supervision, and consciously resist And correct the industry's unhealthy trends, and set an example for the healthy development of the furniture industry.

The majority of operators should also be able to operate legally and honestly, abide by business ethics, fair competition, earnestly implement the national mandatory standards, standardize logos, labeling, fair trade, actively fulfill the obligation of notification, not deceive consumers, and proactively issue products The instruction manual and shopping voucher thoroughly safeguard the legitimate rights and interests of consumers.

Furniture consumption tips

At present, there are two main types of furniture on the market. One is solid wood furniture, which is made of solid wood sawn wood or solid wood board as the base material, and the surface of the furniture is painted, or solid wood veneer or thin wood is used on this basis ( Wood veneer) After the veneer is applied, the furniture is painted. The solid wood plate refers to the solid wood material formed by the secondary processing of wood such as jointing material and integrated wood. It can be divided into: all solid wood furniture, solid wood furniture, solid wood veneer furniture. The other is artificial board furniture, which is made of fiberboard, particle board, plywood, joinery board, laminated board and other artificial boards as base materials.

The biggest advantage of solid wood furniture is that it is environmentally friendly and non-polluting in a small concept. The disadvantage is that the change in water content makes it easy to deform, so it cannot be exposed to direct sunlight, and the indoor temperature cannot be too high or too low. Are not suitable. The advantage of man-made board furniture is that the combination of furniture parts usually uses various metal hardware parts, which is very convenient for assembly and disassembly. Furniture with high processing accuracy can be disassembled and installed many times. Because there are many kinds of veneers, the changes in color and texture can give people a variety of different feelings, and there are many changes in the shape design, which has a personality and is not easy to deform. Because the price of wood-based panel furniture is relatively cheap, and it is very practical in function, for most working-class people whose family income is not very high, wood-based panel furniture with guaranteed quality is definitely an ideal choice. The problems of wood-based panel furniture are mostly environmental protection. Since most of the wood-based panels need to be added and pressed, they often produce harmful substances such as formaldehyde.

Solid wood furniture can be easily identified by the following points:

1. Observe the wood grain

At present, the raw materials of solid wood are expensive and less and less, and cutting is prohibited in many areas, so in general, many solid wood materials used for solid wood furniture are solid wood processing plates, and the wood grain is discontinuous. Therefore, large-area components with beautiful wood grain and symmetry are definitely not all solid wood furniture.

2. Taste identification

The smell of solid wood furniture is generally not too strong, not pungent, and has the smell of natural wood.

3. Observe the natural defects of wood

Look at the location of one side with scars and knots, and then look for the corresponding pattern on the other side. If it is not symmetrical, it is definitely not all solid wood furniture.

4. Observe the inner material

Some furniture will be installed with hinges, hooks, handles and other components, you can remove the components, through the junction of these components and the substrate to observe whether it is solid wood.

5. Observation process

Generally speaking, all solid wood furniture expresses the true texture of wood, and manufacturers usually only apply varnish or matte paint on the surface. Artificial board furniture is generally a box structure connected by hardware. When buying furniture, observe the connection between the furniture board and the board. If you see three-in-one eccentric connectors, it is likely to be artificial board furniture.

6. Observe the shape

If you see it is very dazzling, the shape is very artistic, and the shape of the structure is changeable, then it is likely that this furniture is made of non-full solid wood material.

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