At 8 o'clock the day before yesterday, Mr. Guan, who lives in Building 5, Xiushui Road, Jinjia Street, Ganjingzi District, was making breakfast. He suddenly heard a loud noise from the kitchen, and then he heard the sound of “sparse smashing†glass shards. At first he thought it was the kitchen. The window glass burst, so what he did not think was that the gas stove surface burst, the debris splashed a meter away, and almost injured Mr. Guan who was cooking. According to the reporter, such accidents have occurred in recent days.
Accident: Gas stove explosion debris splash
At 8 o'clock the day before yesterday, Mr. Guan put the aluminum pan with eggs on the gas stove, and after igniting the small fire, he was busy with other things in the living room. A few minutes later, the kitchen suddenly heard a loud noise. "I was scared at the time, thinking that the glass on the window burst." Mr. Guan said that he ran to the kitchen and saw "the pot fell to one side. The stove and the ground were all broken glass."
Mr. Guan said that he immediately turned off the gas switch and found that the gas stove panel exploded.
Merchant: no quality problem refuses compensation
Mr. Guan then found the specialty store that purchased the gas stove at the time. The store told him that Mr. Guan’s gas stove was purchased in August 2008 and that he had already passed the warranty period and refused any compensation. Mr. Guan is very dissatisfied with the attitude of the merchant: "At that time, I spent 380 yuan to buy it back. The service life is not long. If there is no reason for bursting, it is a problem with quality." Mr. Guan said.
Afterwards, an after-sales customer service surnamed Li explained: "The shelf life of the gas stoves we sell is only one year, because the gas stoves are often exposed to fire sources, and the weather is now colder and the temperature difference is larger." The person in charge said that the gas stove panel explosion was The normal phenomenon is related to the way consumers use and the degree of cherishment. It is not a quality problem, and Mr. Guan’s gas stove has passed the warranty period, so they are not responsible for Mr. Guan’s gas stove.
Reminder: The safe life of burning appliances is only 8 years
It is reported that in accordance with the "Safety Management Rules for Household Burning Appliances", burning appliances and fittings should not pose a hazard to consumers' lives and health under normal conditions of use, and should not cause damage to consumers' property and should not cause pollution to the environment. In addition, the safe life of the gas cooker should be 8 years from the date of sale.
A person who has been engaged in the sales of tempered glass gas stoves for many years said that there are three main reasons for the accidents of tempered glass products: First, there are quality problems in tempered glass itself. Second, the disassembly of the appliance and improper operation during installation cause the panel to have small cracks that are not obvious and cause bursting. The third is the lack of inspection and maintenance after a long period of use, resulting in improper internal components to burst. In addition, the manufacturer's after-sales service is not perfect, and lack of necessary follow-up visits and operational guidance for such products is also one of the reasons for the frequent occurrence of explosion accidents. (position bud)
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